Who we are
Privacy Policy
Effective Date: October 25, 2025
Company Name: MultiLinks Global
Website: https://admin.multilinksglobal.com.ng
Contact Email: admin@multilinksglobal.com.ng
At MultiLinks Global, we value your privacy. This Privacy Policy describes how we collect, use, and protect information when you use our website, mobile applications, and related digital services. By using our services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We may collect and process the following categories of information:
A. Personal Information
- Full name, email address, phone number, and business details.
- Account login credentials (if applicable).
- Payment and billing information (processed securely through third parties).
B. Device and Technical Information
- Device model, operating system, unique device identifiers.
- IP address, browser type, app version, and crash logs.
- Usage statistics and in-app interactions (e.g., buttons clicked, screens viewed).
C. Project and Client Data
For app and web development clients, we may temporarily collect materials such as:
- Text, images, designs, and configuration data needed for your project.
All client project data remains confidential and is used solely for the purpose of delivering contracted services.
2. How We Use Collected Information
We use your information to:
- Deliver and maintain our apps, websites, and development services.
- Communicate updates, respond to inquiries, and provide technical support.
- Analyze usage patterns to improve functionality and performance.
- Manage customer accounts and payments.
- Ensure compliance with applicable laws and service agreements.
3. Data Collection in Android Apps
Some of our Android applications may request permissions or collect limited data for functionality, such as:
- Storage access: To save or upload project files and media.
- Camera or photos: For app customization, profile images, or scanning documents.
- Location (optional): Only if needed for app-specific features (e.g., location-based services).
- Network access: To connect securely to our servers or APIs.
We do not collect personal data without user consent and do not sell or share your data with advertisers or unrelated third parties.
4. Third-Party Services and SDKs
Some of our apps or websites may use third-party tools for analytics or hosting, such as:
- Google Analytics / Firebase – for app performance and crash reports.
- Payment gateways – for secure transactions.
- Hosting providers – to manage backend servers and databases.
Each third-party service has its own privacy policy. We encourage users to review their terms for more details.
5. Cookies and Web Tracking
Our website may use cookies to enhance your browsing experience and analyze traffic. You can disable cookies in your browser settings, but some features may not function properly.
6. Data Retention
We retain your information only for as long as needed to:
- Provide services and support,
- Fulfill legal or accounting obligations, or
- Honor your deletion requests.
Client files and project data are deleted after project completion unless otherwise requested.
7. Data Security
We implement industry-standard security practices to protect your personal data, including:
- Encrypted communications (HTTPS).
- Restricted server access.
- Regular backups and vulnerability assessments.
However, no online system can guarantee 100% security, and we cannot be held liable for breaches beyond our control.
8. Your Privacy Rights
You have the right to:
- Access or request deletion of your personal data.
- Update or correct inaccurate information.
- Withdraw consent for data processing.
- Contact us regarding any privacy concern.
To exercise these rights, email us at admin@multilinksglobal.com.ng.
9. Children’s Privacy
Our apps and services are not directed at children under 13. We do not knowingly collect personal data from children. If we become aware of such data, it will be deleted promptly.
10. International Data Transfers
Since we serve clients globally, your data may be processed on servers located outside your country. We take appropriate measures to ensure your data remains protected wherever it is processed.
11. Policy Updates
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Effective Date.” Continued use of our services after changes constitutes acceptance of the updated terms.
12. Contact Us
If you have any questions about this Privacy Policy or data handling, please contact us:
MultiLinks Global
📧 Email: admin@multilinksglobal.com.ng
🌐 Website: https://admin.multilinksglobal.com.ng
📍 Kano, Nigeria